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B.E.S.T
A state of the art sales training program to lift your sales team to heights they have never seen!
The actual potential of our business is never truly realised as numerous sales are lost through the salespersons’ inability to identify the individual buying style of the customer or client. This is also heightened by a lack of understanding about their personal selling style and the effect that this may have on the customer. When salespeople have the ability to identify and modify their own selling style, they are then able to identify the customer’s buying style, and results soar!
The B.E.S.T. Experience is a comprehensive program that focuses on the deeper aspects of the sales process and develops the ability of the sales person to connect with the customer, regardless of the temperament or style.
DURATION
B.E.S.T. is an intensive 3 day experience.
(To ensure flexibility this program can be time tabled to suit the needs of your business and does not have to be conducted 3 days consecutively)
OBJECTIVE
The main objective of this course is to create confident, articulate salespeople focused on making the sale and increasing the customer base.
SUITED TO
Salespeople, Customer Service People, Managers, Divisional Managers, Store and Area Managers, Supervisors, 2IC’s, Team Leaders, Trainers, Telemarketers, HR Managers, Finance Managers or anyone in a role that interacts with people from:
| Retail |
Telecommunications |
| Real Estate |
Financial Services |
| Hospitality |
Automotive |
| Medical |
Building/Construction |
The training focuses on providing a full complement of sales tools, guidelines and monitoring techniques as well as giving a comprehensive understanding of the sales process and effective attitude and behaviour philosophies.
We not only address the sales process, we also look at the personal blockages that prevent good salespeople from becoming brilliant!
THE COMPETITIVE EDGE
B.E.S.T is a sales training experience designed to enhance the skill level and ability of experienced sales people; to take them to that next level and fill the gap from great results to outstanding.
Through gaining an understanding of peoples’ styles & behaviours, the sales person discovers, through personal assessment tools, their own selling style and how to create favourable situations when interacting with customers.
Participants learn to identify different buying styles of customers, effectively handle objections, scepticism, & indifference, increase dollars spent per customer, improve closing techniques and encourage long term loyalty.
B.E.S.T. is a highly interactive training experience that incorporates self assessment, practice sessions, experiential exercises, sales games & group discussions.
SKILLS OUTLINE
 Understanding behaviour& the four styles. |
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| Assertiveness and Responsiveness Levels |
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| Understanding our personal selling style. |
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| Characteristics and tendencies of each style. |
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| Identifying and Assessing Customer Styles. |
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| Style flexibility with customers. |
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| Style Shifting Guide-lines. |
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| Questioning, Supporting, Closing. |
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| Understanding behaviour and the four styles |
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INVESTMENT
$880.00 per participant (inclusive of GST)
* This program is conducted on an in-house basis only, minimum numbers apply.
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| Our Courses |
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"We find the best in your sales team and make it brilliant."
terryHAWKINS
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