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SHORTCUTS

A smorgasbord of information packed programs, designed to fill the gaps within your business when you need it most!



Have you ever wanted to focus on a specific area of the business without having to do an entire training program? Maybe the sales averages are down; maybe your Managers are not dealing with confrontation well or maybe the entire team just needs a good boost! These innovative quick bursts of learning are a brilliant way to develop or reinforce key skills and attitudes within the business, thus ensuring your team are always “sharpening the saw”.

DURATION

3 hours to 2 days!! The duration depends on the depth you wish to go to. We will develop a time line to suit the specific needs of your business.

OBJECTIVE

To isolate the key skill sets that inhibit the productivity and performance of your business and to allow for the continued growth of your team.

SUITED TO

Salespeople, Customer Service People, Managers, Divisional Managers, Store and Area Managers, Supervisors, 2IC’s, Team Leaders, Trainers, Telemarketers, HR Managers, Finance Managers or anyone in a role that interacts with people from:

Retail Telecommunications
Real Estate Financial Services
Hospitality Automotive
Medical Building/Construction



EXAMPLE TOPICS

Conflict Resolution Time Effectiveness
Add On Sales Techniques Negotiation Strategies
Closing Techniques Telephone Sales Techniques
Customer Service Strategies Leadership Skills
Statistical Sales Analysis Performance Appraisal & Management
 

"Where attention goes, energy flows!"

 

 

 

Our Courses

 

 

"Whatever you focus on you get more of; pay attention to what you focus on."

terryHAWKINS