|
Testimonials
....thankyou for your sessions with the team here at Nestle. They were informative, highly entertaining and energetic (were we expecting anything less?!) and added a lot to the introduction of the new BASIC program to the team. It does make it hard to follow on from such a dynamic presenter/facilitator though......
The guys were completely energized for the afternoon after you left - so the workshop outcomes for what they will do to move themselves and their teams from the "Honeymoon" period and survive routine to become "Masters" of BASIC were great.
Also, it was very refreshing to see a "guest" presenter who had clearly paid some attention to the brief and taken time to incorporate enough of our content into their own material to make it a seamless link to the overall program. Way too often we find that people are only interested in using their own material, with little or no reference to the brief at all and therefore add no real value.
Lastly, thanks for the book and "STICKMAN". Have read the book - it's a great read and now have a STICKMAN for my car and one sitting on my desk too!
WOW, that was fantastic, the spark is back. We now have a new direction and focus and it does not only relate to $$$ in the till. We now have a clearly defined culture in our team. Not only will this improve the team as sales people, I can see it transforming their individual focus in life. It was great to be part of something so powerful and moving. I can't stop communicating with people about the transformation the "People in Progress" team has impacted myself and my team in such a short space of time.
Oroton Group has partnered with People in Progress for over 2 years now, during which time they have had a significant impact on our sales and service standards alongside displaying a genuine passion and commitment to the future success of our business. Engaging a suitable "training" partner was not a simple task for us; we were very particular about what we wanted and were looking for a long term solution not just a quick fix....after 18 months of detailed research and review we decided on People in Progress and initially conducted a pilot of the C.A.R.E. program, which was met with outstanding feedback from our team, on both a professional and personal level. We are now into our second year of partnership and have not only broadened our coverage of the C.A.R.E. program but have recently commenced a roll-out of S.M.A.R.T. People in Progress are now an integral part of our business - they continue to challenge, energise and empower our team at all levels, their learning philosophy resonates with our values and the direction of our business, and most importantly they listen to our needs and seek to truly understand our people, our product and our customers.
A huge massive wondrous thank you for giving your all (as always) to our inspiring team!
Every interaction with you makes me think, think harder, deeper, longer, faster about how I interact with people and what I can offer our people through the best attitude, help, advise, relationships and learning's that they could wish for. You have a way of grabbing me in the heart and mind (and gut) and giving it a good shake...I LOVE IT!
I hope you feel the appreciation I and Jurlique have for you and for what you and your organisation are helping us to achieve!
People in Progress have become an essential member of the Farage team, working with us to build the quality and consistency of our service across the business.
Since commencing our partnership we have seen the quality of our customer service improve two fold and have gained new levels of consistency across the business. Working closely with People in Progress we have customised a training and development program that starts with every new team member being inducted into the business. As the individual grows with Farage they move through the program - customer service, sales training and management progression.
We thank the People in Progress team for enabling us to realise our service and sales goals - the results have been immediate and I can confidently say that this has been one of the smartest investments Farage has made.
Your company is an amazing benchmark in the training field - Keep up the amazing standard!
Glassons has worked closely with People in Progress over the last couple of years.....and we have integrated into our business the C.A.R.E and S.M.A.R.T learnings both with public courses as well as in house built courses, we have also had the powerful 90 minute key note speech that Terry Hawkins delivers wtih enthusiasm, content and commitment.
With the combination of both approaches...Glassons has built a strong network of management/teams and instant results have been seen in the business.
We would recommend both approaches to anyone seeking results.
Loved! Loved! Loved! the Focus Group last night....
The Parramatta team were very happy that they attended - I am sure we are going to see some great results from that store.
Amber was EXCELLENT!!!! Just like I remembered her 6 years ago!
Thankyou!
Thank you, your training woke me up to a lot of things, the energy has come back into my day and sales have increased, my staff are feeding from my positive energy.
Each chapter of the course was so important for a leader to learn and be confident. So much information was shared and taught during the 3 days at S.M.A.R.T but I believe all the information is vital in becoming a better leader.
Thank you for one of the most informative, inspiring and well run seminars I have attended in my 29 years in business, you are awesome!
"Thank you once again for your magnificant contribution. We have had rave reviews from our team on the success and value of the day. You scored 98% on the conference evaluation survey - it doesn't get much better than that!"
We regard People In Progress as a partner not a supplier - they are integral to our success as retailers. We have seen our dollar spend per customer increase significantly whilst dramatically improving our customer service standards and staff retention.
I can honestly say that since our training in Christchurch I have not had a bad day. Each day is what it is and I try to make the best of it. My managers are still buzzing about their new tools in their tool box and using all the languaging. It's fantastic to see and we're seeing some great results(figures).
Back
|